Introduction
Welcome to the Circleware® website, home of high-quality drinkware and barware. By accessing and browsing this website, you agree to be bound by the terms and conditions described below. Please read them carefully.
If you do not agree to these terms, please do not use this website. These terms were last updated on March 1, 2023. We reserve the right to update them at any time without notice, so please check back regularly.
Definitions
- “Circleware”, “We”, “Us”, or “Our”: Refers to the owner of the Circleware® brand and website.
- “You” or “Your”: Refers to visitors and customers of the Circleware® website.
- “Website”: Refers to the Circleware® website located at circlewares.shop and all associated web pages.
- “Products”: Refers to any and all drinkware, barware, glassware, or other products offered for sale on the Circleware® website.
Usage Agreement
The Circleware® website provides information about our products and services to promote and sell Circleware® branded goods. By using this website, you agree:
- To use the website only for lawful purposes.
- To refrain from downloading, distributing, altering, or transferring any of the website content without our express written consent.
- To refrain from using any data mining, scraping, or similar data gathering methods on the website.
- To refrain from uploading or transmitting any malicious code, files, or programs on the website.
- Not to damage, disable, overburden, or impair any aspect of the website.
- Not to attempt to gain unauthorized access to the website or computer systems/networks connected to the website.
- To comply with all applicable laws and regulations while using the website.
- To assume full responsibility and risks associated with the use of this website.
Intellectual Property
The content on the Circleware® website, including text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, belongs to Circleware®. It is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not modify, copy, distribute, transmit, display, publish, sell, license, create derivative works from, transfer, or otherwise use any of the website content without our prior explicit written permission.
Product Information
We aim to accurately display product images, descriptions, pricing, availability, shipping times, and other information on the Circleware® website. However, please note:
- Product images are for illustrative purposes only. The actual product you receive may vary slightly.
- Pricing and availability are subject to change without notice.
- Product descriptions are provided by the manufacturer. Circleware® cannot guarantee the accuracy and completeness of all product descriptions.
- Colors displayed depend on your monitor settings and cannot be guaranteed to perfectly match the actual product.
- Shipping times are estimates only and cannot be guaranteed.
For the most accurate, up-to-date product information, please refer to the product page before ordering.
Placing Orders
We welcome you to place orders for Circleware® products on this website. When placing an order, you agree:
- To provide accurate, current, and complete information as requested on checkout forms. We reserve the right to delay or cancel orders if the information provided is inaccurate, incomplete, or cannot be verified.
- That your order constitutes an offer to purchase, which we have discretion to accept or decline. We may decline orders for any reason, including product unavailability.
- To authorize us to charge the payment method you provide during checkout.
- That we make reasonable efforts to ship your order according to our estimated timeframes. However, we cannot guarantee or be responsible for delays caused by postal carriers or other third party delivery service providers.
- That risk of loss and title for products pass to you when your order ships.
- To inspect shipments promptly on arrival, and contact us within 3 business days to report any discrepancies or damage. After that time, we cannot guarantee any adjustments or returns.
- To pay any applicable taxes, customs fees, or duties on imported products to your country.
- To abide by your country’s importation laws and bear responsibility for confiscated deliveries due to improper importation.
Pricing and Payment
All prices on the website are quoted in U.S. dollars. We make reasonable efforts to ensure prices are current and accurate, but cannot guarantee price accuracy. If we discover an error, we will cancel your order and notify you at the email provided during checkout.
We accept payment through all major credit cards and PayPal. All payment transactions are processed through secure encryption technology. We do not store your credit card information on our website or servers.
Taxes and shipping costs will be added to your total at checkout, based on your shipping destination. Please review these charges carefully during checkout.
Shipping Information
We generally ship orders within 1-2 business days of order placement. Estimated delivery times will be listed during checkout based on your shipping destination.
We are not responsible for delivery delays caused by external factors such as customs, damaged/lost packages by delivery carriers, incorrect shipping addresses, acts of God, or other unforeseen circumstances.
For any concerns regarding your shipment, please contact us at [email protected].
Returns and Refunds
If you are not fully satisfied with your purchase, you may return it to us within 30 days of delivery for a full refund of the product price. The customer is responsible for return shipping fees.
To be eligible for a return, products must be in original condition with all packaging and tags attached. Defective or damaged products may still be eligible per our Warranty policy below.
Once we receive and inspect your return, we will process a full refund of the product purchase price to your original payment method. Please allow 1-2 billing cycles for the refund to appear on your statement.
Custom or personalized products are non-refundable. Other restrictions may apply. Please email [email protected] if you have any questions about our Returns and Refunds policy.
Warranty Information
Circleware® offers a limited manufacturer’s warranty on certain products against defects in materials and workmanship. Please refer to your product listing and documentation for full warranty details.
If you receive a damaged or defective product, please contact us within 3 business days of delivery with photos and a full description of the damage. If we confirm the product is defective, we will provide a prepaid return label and replace or refund the product at our discretion once we receive the return.
This limited warranty does not cover normal wear and tear, improper use, negligence, breakage, or lost/stolen products. Warranty coverage is voided if the product is altered or repaired by unauthorized third parties.
Beyond the warranty period, or for products not covered, we will try to reasonably repair or replace defective products if spare parts and service capacity allow. However, Circleware® cannot make any guarantees in these cases.
User Account
You have the option to register for an account on our website. By doing so, you agree:
- To provide accurate, current information about yourself when registering.
- To update your account information promptly when it changes.
- To safeguard your username and password from unauthorized access.
- To take full responsibility for any activity on your account.
- To refrain from creating more than one account for yourself.
- That we have the right to suspend or terminate your account if you violate these terms, abuse the privileges of registration, or use your account fraudulently or illegally.
Your account information will be protected and kept confidential in compliance with applicable privacy laws.
Product Reviews
If our website allows you to post product reviews, you agree to provide unbiased and honest feedback based on your genuine experience purchasing and using the product. You will disclose if you received the product for review purposes.
We reserve the right to edit or remove reviews in violation of these guidelines or applicable laws. Reviews are the opinions of customers and do not reflect the official stance of Circleware®.
Privacy Practices
Our Privacy Policy explains how we handle and protect personal information collected through this website. We will not use or share your information except in compliance with that policy and applicable laws.
Disclaimers
Circleware® makes no representations or warranties about this website or any of its content. The website and products are provided on an “as is” basis, without warranty of any kind to the maximum extent permitted by law.
We disclaim any warranties of merchantability, fitness for particular purpose, title, accuracy, timeliness, completeness, or non-infringement. The website may contain inaccuracies, bugs, or interruptions. We do not warrant that the website or products will meet your specific requirements or expectations.
We do not assume liability for loss or damage arising from the use of this website, including any special, indirect, incidental, consequential, or punitive damages.
Our liability in connection with orders and purchases is limited to the fullest extent under the law. We cannot exceed the actual amount received from your order.
Certain jurisdictions do not allow limitations of liability, so portions of the above limitations may not apply in some cases.
Indemnification
As a user of this website, you agree to indemnify and hold Circleware® harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your use of this website or any violation of these Terms and Conditions.
Dispute Resolution
If any disputes or disagreements arise between you and Circleware®, we encourage open communication to resolve them.
For any unresolved disputes, you agree to seek resolution exclusively through binding arbitration rather than lawsuits or courts. Arbitration will follow the rules and procedures of the American Arbitration Association (AAA) before a single mutually-agreed arbitrator.
The arbitrator will have power to award mandatory injunctive relief but may not award any punitive, exemplary, consequential, or other damages excluded in these Terms and Conditions. All arbitration will take place exclusively in Nashville, TN.
Choice of Law
These Terms and Conditions shall be governed and interpreted by the laws of the State of Tennessee, USA, without regard to conflict of law principles.
Changes to These Terms
We may revise these Terms at any time by updating this document. Changes will be effective immediately when posted on our website. You are responsible for reviewing and becoming familiar with any changes. Continued use of this website signifies acceptance of the latest Terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Circleware®
1201 Villa Place
Suite 101 PMB 278
Nashville, TN 37212 USA
Email: [email protected]
Conclusion
This website Terms and Conditions agreement represents the entire understanding between you and Circleware® governing the use of this website. Thanks again for visiting our website!