Privacy Policy

At Circleware® Glasses, Glassware, Beverage Dispenser (“Circleware“), we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website circlewares.shop (the “Site“), make a purchase, sign up for our email newsletter, interact with us on social media, or otherwise use our services.

Please take a moment to familiarize yourself with our privacy practices. By visiting our Site or using our services, you agree that your personal information will be handled as described in this Privacy Policy. Your use of our Site and services, and any disputes arising from such use, is subject to this Privacy Policy and our Terms of Use.

What Information We Collect

Information You Provide Directly to Us

We collect information you provide directly to us when you make a purchase, create an account, subscribe to our newsletter, fill out a form, request information, sign up for our email newsletter, or otherwise communicate with us. This information may include:

Contact data: Such as your first and last name, email and mailing addresses, and phone number.
Account data: Such as your username and password that you may set to establish an account with us.
Purchase and order data: Such as your name, billing and shipping address, phone number, email address, credit card information, and order history.
Newsletter data: Such as your email address and name when you sign up for one of our newsletters.
Enquiry data: Such as your name, email address, phone number, and the contents of your message if you contact us with questions or comments.
Feedback data: Such as comments, suggestions, complaints, and appreciation messages that you send us.
Payment data: Such as credit cards and billing information when you make purchases from us.
Social media data: Such as your username and account settings if you connect with or contact us through a social media account.
Survey data: Such as information you provide for any surveys we send you which may include demographic data.
Special category data: We do not generally collect sensitive data about you unless required for making a purchase. This may include data revealing your racial or ethnic origin, religious beliefs, physical or mental health, sexual orientation, political opinions, trade union membership, genetic data, biometric data, or data concerning your criminal convictions or offences (“special category data“). We request and process this data as necessary for the adequate performance of our contract with you, to comply with our legal obligations or protect your vital interests, or with your explicit consent.

Information Automatically Collected from Your Use of Our Site and Services

Log data and device information: Information that your browser automatically sends whenever you visit our Site. This log data includes your IP address, browser type and settings, the date and time of your request, and how you interacted with or used our Site. We may also collect information about the device you are using such as the type of device, the operating system, device settings, unique device identifiers, and crash data. This data helps us identify unique visitors, understand how visitors interact with and use our Site, and monitor and improve our Site and services.
Cookies and similar tracking technologies data: Like many websites, we use “cookies” to collect information. Cookies are small data files stored on your hard drive or device by a website or mobile app. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which help us recognize you when you return to our Site). You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, refusing cookies may affect your ability to use parts of our Site or services. We also may use pixel tags, web beacons, clear GIFs, or other similar technologies on our Site to track visitor activity and collect usage data. Additionally, we use third-party analytics services such as Google Analytics to help us analyze how visitors use our Site. Through the use of these technologies, we collect data about your behavior on our Site such as links clicked, pages viewed, products purchased, browser type, operating system, and day/time of your visit.
Location data: We may collect information about your approximate location if you enable location services on any app or device from which you access our services. This information allows us to customize our services based on your location.

Information Collected from Other Sources

We may also obtain information about you from third party sources to assist us in understanding our users and improving our Site and services. For example, we may collect demographic data from third party providers and sources to understand user demographics.

How We Use Your Information

We use your personal information for the following purposes and as otherwise described in this Privacy Policy or at the time of collection:

To provide our services: We use your personal information to fulfill requests for products or services, process payments, communicate with you about orders and deliveries, provide customer service, customize your shopping experience, and otherwise provide our services to you.
For security and safety: We use your personal information to verify accounts and activity, monitor suspicious or fraudulent activity, resolve disputes, enforce our agreements, policies, and terms, comply with legal requirements, and protect our, your or others’ rights, property or safety.
To communicate with you: We use your contact information to communicate with you in relation to our services via calls, texts, emails, and notifications. These communications may include responding to your questions and requests, providing customer service, sending you technical notices and updates, marketing emails, updates about new products and services according to your communication preferences, and other transactional information. You can opt-out of marketing communications at any time.
To market our services: With your permission when required, we may send you marketing communications to inform you about our events or our partner events, new products, services or promotions that may be of interest to you. You can opt-out of these marketing emails at any time.
To personalize your experience: We may use your personal information to tailor content, recommendations, and offers based on your location, purchases, interests, and interactions with our Site.
To improve our services: We analyze trends and usage data from you and other users to monitor and improve our Site and services, develop new products and services, and enhance your user experience.
With your consent: We use information for other purposes as requested with your consent.
For compliance: To comply with legal requirements and our obligations, such as anti-money laundering laws.
To enable our contractors and service providers: To enable contractors and service providers to perform services for us such as payment processing, order fulfillment and delivery, marketing, hosting our Site, and providing customer service. We require these parties to handle your personal information consistent with this Privacy Policy, prohibit them from using it for any other purpose, and require them not to disclose or share your personal information with any third party except as necessary to perform services on our behalf or comply with legal requirements.
Business transfers: As part of a merger, acquisition, bankruptcy, dissolution, reorganization, or other business transaction, we may transfer your personal information to another entity. We will aim to provide notice before your personal information is transferred and becomes subject to a different privacy policy.

How We Share Your Information

We do not sell, share, rent or trade your personal information to any third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed:

Affiliates: We may share information with our parent, subsidiaries, and affiliates for business purposes such as internal reporting, administration, shipping, and account management. Our affiliates will be required to honor this Privacy Policy.
Service providers: We disclose information to third party vendors, contractors, or agents who perform services for us and require access to your information to provide those services, such as payment processing, order fulfillment, customer service, website hosting, email delivery and marketing services. We aim to minimize the personal information provided to these parties to that needed to perform their functions and prohibit them from using it for any other purpose.
Professional advisors: We disclose information to professional advisors like lawyers, bankers, auditors, and insurers as necessary in the course of the professional services that they render to us.
Compliance with laws: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, court order, government request, or other legal process, or in the good faith belief that such disclosure is reasonably necessary.
Protection of rights: We may disclose your information if necessary to protect our legal rights, users, systems, and Site.
Business transfers: As part of a merger, acquisition, bankruptcy, dissolution, reorganization, or other business transaction, we may transfer your information to another entity who will have the right to use it consistent with this Privacy Policy. We will aim to provide advance notice of any such transfer and use.
With your consent: We share your personal information for any other purposes at your direction, with your consent.

Our Use of Cookies and Similar Technologies

We, as well as third parties that provide content, advertising, or functionality on our Site, use cookies, pixel tags, Local Storage, and similar technologies to automatically collect information. Cookies are small pieces of data stored directly on your computer or mobile device which allow us to collect data such as browser type, time spent on the Site, pages visited, referring URL, language preferences, and other aggregated traffic data. We use this information to understand usage and campaign effectiveness, to tailor the Site content, to deliver advertising, and for other internal analytics purposes.

You can control the use of cookies at the browser and device level, but choosing to disable cookies may limit your use of our Site. The following describes how we use different categories of cookies and similar technologies:

Strictly Necessary Cookies: These are required for providing our Site functionality and services. They allow you to access and use secure areas of our Site. Disabling these cookies may make certain features and services unavailable.
Performance/Analytical Cookies: These cookies allow us to improve our Site by tracking usage such as which pages are most popular, which experiences deliver the best conversion, and to personalize the Site content. The data collected is aggregated and cannot be attributed to you individually. Disabling these cookies will limit these improvements.
Functionality Cookies: These cookies allow our Site to remember choices you make such as language, usernames, and regions to provide customized features. The information these cookies collect is anonymous and cannot track your browsing activity outside of our Site. Disabling these cookies may limit personalized services.
Advertising/Marketing Cookies: These cookies are placed by third party advertising platforms or networks to deliver ads that may be relevant to you based on your browsing habits. They remember that you have visited our Site and collect information about your browsing habits to provide targeted advertising. Disabling these cookies will limit targeted advertising.
Social Media Cookies: These cookies allow you to connect with social media networks such as Facebook and Twitter. Through these networks, you may choose to share certain information about your experience on our Site with your friends and followers on those networks. These cookies may also allow those social networks to collect information about your use of our Site and link it to your social media account to target ads and content to you.

How to Access and Control Your Personal Data

You have certain choices available to you when it comes to your personal information. Below is an overview of those choices, how to exercise them and any limitations.

Reviewing, Correcting, and Removing Your Personal Information

You have the following rights with respect to personal information we collect and maintain about you:

Access: You can request more information about the personal information we hold about you and request a copy of such information.
Correction: If you believe that any information we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data.
Deletion: You can request that we delete personal information we hold about you, subject to certain exceptions prescribed by law.
Withdrawal of consent: If we are processing your personal information based on your consent (as indicated at the time of collection), you have the right to withdraw your consent at any time. Please note this does not affect the lawfulness of processing based on your prior consent.

To exercise any of these rights, please contact us using the contact details provided at the end of this Privacy Policy. We will aim to respond to your request within 30 days. If access cannot be provided within that time frame, we will provide the reasons for delay.

Your Choices for Marketing Communications

You can opt-out of receiving marketing and promotional communications from us at any time by using the unsubscribe link within the email, updating your email preferences within your account settings if you have created an account with us, or by contacting us using the details at the end of this policy with your request. Even after you opt-out of receiving marketing communications, we will still send you transactional communications such as order confirmations, shipping notifications, and customer service messages.

Do Not Track

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, our Site currently does not alter its practices when it receives a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” visit http://www.allaboutdnt.com.

Cookies and Advertising Choices

You can limit mobile app tracking for advertising purposes through the settings on your mobile device. On your web browser, you can learn more about how to manage cookies and limit cookie tracking for advertising purposes through the settings on each major internet browser:

Chrome
Firefox
Safari
Edge

For third party advertising networks and related opt-out options, you can visit:

Network Advertising Initiative’s consumer opt-out page: http://optout.networkadvertising.org/?c=1#!/
Digital Advertising Alliance’s consumer opt-out page: http://optout.aboutads.info/?c=2#!/

Social Media Controls

To manage cookies used for tailored advertising from third party social media platforms like Facebook and Twitter, you will need to adjust your privacy settings and advertising preferences directly on those platforms using their account settings pages.

Data Retention

We retain the personal information we collect from you for as long as you use our Site or services or as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We will then either delete your personal information or de-identify it so that it cannot be attributed to you individually. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data.

International Data Transfers

We are based in the United States and the information we collect is primarily governed by U.S. law. If you access our Site or provide information to us, please be aware that your personal information may be transferred from your location to our offices and servers in the United States. Any such transfer of your personal information will comply with applicable data protection laws.

Children’s Privacy

Our services are not designed for use by anyone under the age of 16 (“child” or “children“). We do not knowingly collect personal information from children under 16 without parental consent. If you are a parent or guardian of a child under 16, and believe he or she has disclosed personal information to us, please contact us using the information provided at the end of this Privacy Policy. A parent or guardian of a child under 16 may review and request deletion of the child’s personal information as well as prohibit its use.

Keeping Your Information Safe

We implement administrative, technical, and physical security measures to protect your personal information. However, while we take reasonable precautions against possible security breaches, no website or internet transmission is completely secure, and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. We urge you to take steps to keep your personal information safe and secure while online.

Changes to Our Privacy Policy

We may change this privacy policy from time to time. We will post any privacy policy changes on our Site and update the policy modification date below. Continued use of our Site or services following notice of such changes constitutes your acceptance of and agreement to the revised policy.

How to Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: (615) 555-1234

Address:
Circleware Glassware
123 Main St.
Nashville, TN 37217

Last Modified: 1/15/2023

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